Works with Altegio / YCLIENTS
Turn customer history into repeat bookings
MessageFlow finds customers who have not rebooked, builds ready-to-use audiences, and sends reminders, review requests, and win-back messages through Telegram or email.
No CSV exports · Payment method required · No charge during the trial
Dynamic audience
Example workspace
Loyal, no upcoming visit
The remarketing loop
Find the audience. Send one relevant message. See what happened.
Every step stays connected to customer and appointment history in Altegio.
Find customers worth bringing back
Build dynamic audiences from visit recency, frequency, spend, services, and upcoming appointments. Preview who qualifies before activating the audience.
Big spenders, gone quiet
Top 20% spend · 60+ days away
No upcoming appointment
Visited before · nothing booked
Came once, never returned
One visit · 30+ days ago
Write once, personalise every message
Reuse templates, insert customer variables, preview the message, and keep channel-specific content compatible before launch.
Hi First Name, it has been a while since your last visit. Your usual appointment time is available this week.
Telegram
Ready
Subject + body
Reach each customer once
Try the first eligible channel, fall back only when needed, and stop after success. Quiet hours, frequency caps, deduplication, and overlap warnings protect the audience.
Telegram
38 deliveredTrack attributed bookings
Compare sent, delivered, read, failed, and clicked messages with bookings attributed to the campaign — without claiming the message alone caused the booking.
42
42
31
6
An attributed booking was observed inside the campaign window. Attribution does not prove the message alone caused it.
Example workflow
Choose an automation
Pick a flow and see exactly how each sample run is handled — trigger, safety checks, delivery, outcome.
Fewer no-shows, without the daily follow-up.
MessageFlow watches upcoming appointments and sends each customer a timely reminder with the details they need.
CRM trigger
Appointment starts in 24 hours
Safety checks
Delivery chain
Stops after success
Reminder: Marta visits tomorrow at 10:30
Email fallback — not needed
Outcome
Customer confirmed
Getting started
From CRM connection to first campaign in three steps
Connect your CRM
Connect Altegio / YCLIENTS so customers, visits, services, and appointments stay available to MessageFlow.
Pick your audience
Start with a dynamic segment or build rules from customer history. Preview who qualifies before launch.
Launch and measure
Choose a template and channel order, then track delivery, reads, and bookings attributed to the campaign.
Pricing
Pricing that starts with your team size
Start with the tier that matches your locations, contacts, and monthly message volume. Every paid plan includes a 14-day trial.
Basic
From
For a single-location business getting started
- 3 staff included
- 1 branch
- 500 contacts
- 1,000 messages/month
- Altegio integration
- Email + basic analytics
Professional
Most PopularFrom
For growing multi-location businesses
- 10 staff included
- 3 branches
- 5,000 contacts
- 10,000 messages/month
- Telegram and email
- Segments, campaigns, and automations
- Priority support
Enterprise
From
For larger networks with higher limits
- 25 staff included
- Unlimited branches
- Unlimited contacts
- Unlimited messages/month
- Telegram and email
- Segments, campaigns, and automations
- Dedicated support
Each plan includes a staff allowance. Additional staff cost €4 per additional staff member per month.
Payment method required. No charge during the trial. Cancel before day 14.
Channel-provider charges depend on the connected account. Need help choosing? Contact us
Before you connect
Questions, answered plainly
Bring the right customers back.
Connect Altegio, choose an audience, and launch a targeted campaign with safeguards built in.